Frequently Asked Questions
We’ve compiled a list of commonly asking questions broken down into categories. Hopefully you find this to be helpful!

FAQs
Initial Steps and Packing
How to prepare for a successful move.

How much can my box weigh?
Do you have any advice on how to pack?
Should I empty the drawers in my dressers?
Can I use shipping boxes like the ones Amazon uses?
What is the best to label boxes?
Can I pack my plants?
How should we prepare our carpets before moving day?
FAQs
Payment and Tipping
Covers when, how, and how much to pay.
When do I pay?
How can I pay?
How much should I tip?
Do you require a deposit to book my move?
Are there any hidden fees I should know about?
Do you accept credit cards or Zelle?
What happens if I need to reschedule or cancel my move?

FAQs
Moving Day Logistics
Everything related to how the move actually happens.

Are your movers trained professionals?
Are you licensed and insured?
When will my wardrobes come?
Do you move items in bad weather?
What’s the secret to a stress-free move?
Can you move specialty or heavy items?
Can someone else be at my home during the move?
Can I bring my pet pigeon?
FAQs
Storage and Belongings
For customers who need to store items or have special requests.
Do you offer storage options?
Can I access my items while they’re in storage?
How long can I keep my items in storage?
Can you store furniture that’s being staged for sale?
How do I prepare items for storage?
How do you protect my belongings during moving and storage?

FAQs
After the Move
Tips and information about what happens once you’re in your new home.

How do I change my address?
Do you offer moving-in cleaning services?
Can you remove my moving boxes once I’m unpacked?
What’s your best moving playlist?
Can you help rearrange furniture after the move?
What should I do if something doesn’t look right after the move?






